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The Health Information Management department at MUSC Health fulfills requests for information for medical records and billing for all inpatient, outpatient, and clinical services affiliated with MUSC Health. How to Request Medical Records Online (eRequest) If you are a patient of MUSC Health, select the M圜hart link to access or create an account.Under the menu tab, click Request Medical Records. Through M圜hart, you can easily communicate with your doctor's office, schedule appointments, request prescription refills, review test results and more. MUSC Health offers you an easy way to access your medical records online through M圜hart patient portal. Requests should not be submitted to a provider's office or clinic. to 4:00 p.m.Īll requests should be submitted to one of the sites below. You can mail, email, fax, or personally deliver your authorization to the facility location of your choosing, Monday through Friday, 8:00 a.m. The Release of Information staff will be happy to assist you in obtaining your medical records and/or billing information upon receipt of a valid authorization. If you encounter any issues with your electronic request, please call the appropriate MUSC Health site listed below. Please note: Chrome, Safari and Firefox are the recommended browsers for this application. If the patient is deceased, please make sure to attach a copy of the Certificate of Appointment as the Personal Representative of the estate. The Online tool verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. If you are unable to complete the request online, refer to the additional options to submit your medical records request. Request medical records via secure website hosted by our release of information partner, Ciox. Caregivers acting on behalf of a patient (i.e.Parents of minor patients requesting records.MUSC Health now offers an Online Patient Record Request tool for the following individuals to request patient records: Under the menu tab, click Request Medical Records. If you are a patient of MUSC Health, select the M圜hart link to access or create an account. How To Obtain Medical Records via M圜hart Patient Portal
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